Last Updated: August 2026
Most custom orders are processed within 3–10 business days depending on product type, customization requirements and current order volume.
Because many products are personalized and made to order, production times may vary from project to project. Customers will be contacted if additional time is required.
Orders may be shipped through trusted shipping carriers depending on destination, package size and availability. Tracking information will be provided when available.
Local pickup may be available for customers in the surrounding area. Please contact P1 Engraving for pickup arrangements and availability.
Shipping and delivery times may occasionally be affected by holidays, weather conditions, carrier delays or high order volumes. P1 Engraving is not responsible for delays once a package has been handed off to the shipping carrier.
Customers are responsible for providing accurate shipping information at checkout. P1 Engraving is not responsible for orders shipped to incorrect addresses provided by the customer.
If an order arrives damaged, please contact P1 Engraving within 7 days of delivery and include photos of the damaged item and packaging. We will work with you to resolve the issue.
Questions regarding shipping can be directed to:
P1 Engraving
Phone: 226-218-8462